Support Services Group
TV Magic’s Support Services Group (SSG) offers preventative maintenance, system troubleshooting, call center services, on-site staffing and service contracts designed to keep your technical systems running smoothly; allowing you to focus on your business not on system maintenance and repairs. SSG services are available for any system or facility.
Preventative Maintenance
The best way for you to avoid costly downtime and repairs is with routine preventative maintenance. Let TV Magic’s Support Services Group SSG technicians identify and correct small issues before they become big problems. System Troubleshooting TV Magic technicians have experience troubleshooting a wide variety of A-V and broadcast equipment. If your problem requires manufacturer support, our Support Services Group has years of experience working with the major equipment vendors and can quickly navigate the manufacturer’s technical support system to resolve technical issues. Support Agreements TV Magic offers several levels of service and support agreements that can be customized to meet your organization’s needs and wants. Let us design a plan for you. Whether you want regular on-site maintenance and support or occasional trouble-shooting and repairs, we have a solution for you.
System Troubleshooting
TV Magic technicians have experience troubleshooting a wide variety of A-V and broadcast equipment. If your problem requires manufacturer support, our Support Services Group has years of experience working with the major equipment vendors and can quickly navigate the manufacturer’s technical support system to resolve technical issues.
Support Agreements
TV Magic offers several levels of service and support agreements that can be customized to meet your organization’s needs and wants. Let us design a plan for you. Whether you want regular on-site maintenance and support or occasional trouble-shooting and repairs, we have a solution for you.
